Website Higgins Hotel and Conference Center
The Higgins Hotel is seeking a Full-time Front Desk Agent
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
Prior cash handling experience necessary
Computer skills required
High School diploma or equivalent
Ability to communicate effectively with the public and other Team Members
Read, write and speak English fluently
The Higgins Hotel & Conference Center’s name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II.
Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space.
The Higgins Hotel offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
24/7 Healthcare Concierge
24/7 Teledoc service
Free Maintenance Medications
Company Paid Life Insurance, Long Term Disability, and Short Term Disability
Life Insurance Buy Ups
Short Term Disability Buy-Up
Home and Auto insurance
Emergency Travel Assistance
Paid Time Off (vacation, sick, bereavement, and Holidays).
Team Member Service Awards
Working at the Higgins Hotel is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
The Higgins Hotel is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Pay Range: $14 per hour
To apply for this job please visit www.higginshotelnola.com.