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NOLA MVP Playbook Online Training Program

All, Hospitality & ServiceDecember 20, 2024 Share

Host Like A Champion Pep Rally

Prepare Your Team to Host Like Champions for the Big Game!

New Orleans & Company and the Ernest N. Morial Convention Center are proud to introduce the NOLA MVP Playbook: Host Like a Champion, a free online training program designed to prepare hospitality and travel employees deliver world-class hospitality as New Orleans welcomes visitors for the upcoming Big Game and beyond!

This engaging training program includes four short modules packed with practical insights and motivational content. Each module is designed to:

  • Motivate team members to take pride in their role as ambassadors of New Orleans.
  • Empower staff with tools and strategies to provide world-class service.
  • Remind workers of the importance of creating exceptional experiences for every guest.

Why It Matters
The Big Game isn’t just any football game—it’s a global stage for New Orleans to shine. By participating in the NOLA MVP Playbook, the hospitality community will learn how to elevate their skills, boost team morale, and contribute to the unforgettable atmosphere that makes our city truly one of a kind.

Why Participate?

  • Be equipped with the skills to create exceptional guest experiences.
  • Be energized for the Big Game and welcome visitors.
  • Be encouraged to participate with weekly raffles and exciting prizes, including:
    • $50 Gift Cards
    • Pelican Game Tickets
    • and More

Supervisor Content Included:
To support managers and supervisors, we’ve also included dedicated resources to help encourage staff participation and engagement. This ensures your team gets the most out of the program while building excitement for this milestone event.

The program is free for New Orleans & Company members and their employees! Does your company use UKG for human capital management? If so, please reach out to Kelli Zohar-Davis at kzdavis@mccno.com to register.

Register below! 

Host Like a Champion Online Training Registration

Can’t see the registration form? Please click here.

Questions?

If you have any questions regarding the program, email Arielle Desse at adesse@neworleans.com.

Sign up and
feel the power!

You are New Orleans, and you can make a difference. It’s as simple as staying informed and supporting tourism. Spread the word to your neighbors and be welcoming to all our visitors.

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