Guest Services

Efficient and attentive guest services within hotel and lodging establishments help the property build strong guest relations and directly contribute to the guest experience.

What does it mean to work in Hospitality and tourism?

It means being part of something big. Hospitality and tourism is one of the largest industries in New Orleans and as the industry continues to grow, so do the job opportunities. Learn about what it takes to get started in each career pathway and the educational options available. Because in this industry, you can turn any job into a career.

Do You like To:

  • Talk to People
  • Create Memorable Experiences
  • Provide Directions and Knowledge of Surrounding Area to Visitors
  • Work in a Fast Paced Environment
  • Collaborate with Other Departments
  • Be Part of a Team

Do You Have:

  • A Positive Attitude
  • Strong Guest Service Skills
  • Clear, Effective Communication Skills
  • Ability to Multi-Task
  • A Professional Appearance
  • Management Skills

Education

Workforce Development

Job 1 Business and Career Solutions
Goodwill Industries of Southeast Louisiana
Strive NOLA Job Readiness Training Program
Urban League of Louisiana
Total Community Action, Inc.

2-Year Degree

Delgado Community College
Hospitality Program
Business & Technology
Nunez Community College
Hotel, Restaurant & Tourism Administration
Business Technology

4-Year Degree

Dillard University
College of Business
Loyola University
College of Business
Southern University at New Orleans
College of Business & Public Administration
Tulane University
Freeman School of Business
University of Holy Cross
Business Administration
University of New Orleans
Hotel, Restaurant & Tourism Administration
Xavier University
College of Business

Advanced Degree

Loyola University
College of Business
Tulane University
Freeman School of Business
University of Holy Cross
Science of Management
University of New Orleans
Hotel, Restaurant & Tourism Administration

Certifications

American Hotel & Lodging Educational Institute (AHLEI)

Certified Guest Service Professional
Certified Hospitality & Tourism Management Professional
Certified Front Desk Representative
Certified Hospitality Supervisor
Certified Hospitality Department Trainer
Certified Hospitality Revenue Manager
Certified Room Divisions Executive

ManageFirst Professional® by the National Restaurant Association 

Hospitality Human Resources Management & Supervision
Hospitality & Restaurant Management

Career Pathway

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Guest Services Career Pathway

Find Guest Services Jobs in New Orleans

Guest Services Jobs in New Orleans
 

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